One Call Tech Solution – Your Best Customer Service Companion

Terms of Service

Terms of Service
Last Updated: October 03, 2024

Welcome to One Call Tech Solution. These Terms of Service govern your use of our website, products, and services. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully before proceeding.

1. Agreement to Terms

By accessing our website or utilizing our services, you agree to be bound by these Terms of Service. If you do not agree with these terms, you must not access or use the services.

Our services are available exclusively to individuals or businesses that can enter into legally binding contracts. By using our services, you represent that you are of legal age and have the authority to enter into this agreement.

2. Services Offered

One Call Tech Solution provides a variety of services including, but not limited to:

  • Bill Negotiation & Management: We assist in optimizing your bills through direct negotiation with your service providers.
  • Technical Support: Our specialized technicians offer remote and on-site support for various technical issues.

3. Customer Agreements

Before we begin any service, we require all customers to sign an agreement that outlines the scope of the service, payment terms, and the non-refundable nature of the charges. The agreement clearly states that once services are completed, payments will be collected, and refunds will not be issued under any circumstances.

4. Payment Terms

One Call Tech Solution operates under a “payment after service” model, meaning no payment is collected until the service is completed to the satisfaction of the customer. Upon completion, we will send an invoice detailing the charges, and payment will be required as per the agreement.

By signing the service agreement, you acknowledge and accept that payments are non-refundable once the service is delivered. This policy is in place to protect both parties and ensure the timely and professional completion of services.

5. User Obligations

As a user of our services, you agree to:

  • Provide accurate and complete information when signing up for services or entering into a service agreement.
  • Comply with all applicable laws and regulations in connection with your use of our services.
  • Promptly communicate any changes in the scope of work or concerns regarding the services to ensure proper delivery.

6. Refund Policy

As outlined in our Refund Policy, payments are non-refundable. This is clearly indicated in the service agreement signed before the commencement of any work. We encourage all customers to review the agreement thoroughly before signing. Once a service is completed, payment is due, and refunds will not be issued under any circumstances.

7. Cancellation of Services

You may cancel future services that have not yet commenced by providing a written notice at least 7 days prior to the scheduled service date. Any cancellations after this period will be subject to the terms outlined in your service agreement.

8. Intellectual Property Rights

All content, including but not limited to text, graphics, logos, images, and software, displayed on our website is the exclusive property of One Call Tech Solution or our licensors and is protected by copyright, trademark, and other intellectual property laws.

You are prohibited from copying, distributing, modifying, or creating derivative works of any content provided by One Call Tech Solution without our express written permission.

9. Limitation of Liability

One Call Tech Solution is not responsible for any indirect, incidental, or consequential damages arising from the use of our services or inability to use our services. Our liability is limited to the amount paid by the customer for the specific service in question.

10. Dispute Resolution

Any disputes or claims related to these Terms of Service or our services will be handled through the dispute resolution process outlined in the service agreement. If necessary, we may pursue mediation or arbitration as a means of resolving disputes.

11. Modification of Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting on our website. It is your responsibility to review the Terms of Service periodically to ensure continued compliance.

12. Governing Law

These Terms of Service and any disputes arising out of or in connection with the services provided shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles.

13. Contact Information

If you have any questions regarding these Terms of Service, please contact us at: